Sunday, March 29, 2015

Customer Service Sunday with Bixipix!

How do WESTies go the extra mile for you? This Sunday we visit with Rebecca of Bixipix to learn about her stellar customer service!

"We handwrite little notes on the back of our business cards that are sent out with all purchases. It gives us a chance to connect with our customers and be more personable.
We are connected practically 24/7 to our Etsy shop, seems weird but with three of us its easy to respond to all convos within minutes! Thanks, Rebecca Waczko"

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