Sunday, June 21, 2015

Customer Service Sundays with Crystal Gayle of Crystal Gayle Photo!

How do WESTies go the extra mile for you? This Sunday we visit with Crystal Gayle of Crystal Gayle Photo to learn about her awesome customer service!

"Packaging any order for a customer is a lot of fun. When I ship my pillow covers, I fold them up neatly, tying them together with a red ribbon, and then insert into a clear envelope. Greeting cards and prints are also shipped in clear sleeves for extra protection. "

"All my orders, including prints, greeting cards, magnetic calendars and to do lists are packaged with a mini thank you card which includes a thank you coupon code for repeat customers. I also slip in a business card, and a copy of their invoice, again with a thank you written on there."

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